Refund policy

RETURNS & REFUNDS

We want you to love our products as much as we do. If you're not completely happy, we’re here to help, please get in contact info@naturalcolourworks.com.

Hassle-Free

We accept returns within 30 days of purchase on products that are unused, unopened, and are in their original packaging. 

Irritation 

Allergies are personal and a minority of people may react to one of our ingredients. This can change over time, so even if you’ve used Natural Colour Works™ H20 Water Colour before, we recommend that you ALWAYS skin test 48 hours before use. 

Easy Return Steps

1. Get in Touch: Email us at info@naturalcolourworks.com with your order number and why you would like to return your item along with photographs.

2. Return Instructions: We'll contact you with return instructions.

Once we’ve received and inspected your return, we’ll process your refund to the original payment method.

Note: Shipping costs are non-refundable.